Archive for July, 2009

How to know how effective you are on Twitter

Posted by Steve Thompson on July 28th, 2009

Most of us know something about how Twitter works.  We follow someone.  Hopefully they will follow us back.  We type in something interesting every once in a while. We read what others are typing in.  But what does it all mean?

As this is being written we are gathering responses in a Twitter poll from actual Twitterers.  This poll attempts to gauge what users of Twitter expect from their time and energy.  As of today the Twitter poll respondents believe Twitter should be used to:

1. Generally socialize and get connected 27%
2. Keep informed about a particular topic or interest 30%
3. Inform others about a particular topic or interest 19%
4. Promote a product or service I provide 24%

See poll results and add your two cents by clicking here.

From these responses we conclude that most people are not using Twitter to promote a product or service.   If you are a business person, and since you are reading this you probably are, you may at first view this as bad news.  But it is actually good news.  Since less than a forth of the Twitterers are promoting a product or service, we conclude the market place is probably more open to a few doing just that.

Let’s illustrate this with an example of businesses at a trade show.  If only the businesses at the trade show were the ones presenting, they would be focusing so much on promoting their own product or service that they may not be as interested in hearing about yours.

Of course you should Not come across as only being self promoting.  You need to build relationships, offer value, entertain your followers, then every tenth tweet or so they may not mind a little self serving promotion.

This brings me to the point of this blog posting.  How do you tell how effective you are on Twitter?  Yes, you can create tracking url-s that tells you when you got a visit, lead, or sale from Twitter and that is the ultimate indicator.  But how do you know how you rank with your followers as compared to other Twitterers?   How effective are your tweets compared to the best on Twitter?  A lack of knowledge here may make or break you.

One indicator of how you rank with your followers is your Retweet rank.  A Retweet Rank is a representation of the number of times a user has been retweeted by others recently on twitter.

If you enter my Twitter ID of @steventhompson, I have a Retweet rank of 8,406 and a 94.2 percentile.   This compares pretty good with Twitter ID @airductcleaner who has a retweet rank of 144,868 and a 0.0 percentile but not as well with Twitter ID @britneyspears who has a retweet rank of 1001 and a 99.31 percentile.  As you can see the lower the rank number and the higher the percentile number the better.

If you rank low and have a higher percentile this is probably an indication that you may get away with a few more self promoting tweets.  If you rank high with a lower percentile you may want to promote every 20 tweets or 30 tweets, of even more.

Go ahead and take the Twitter Poll.  Then find out your Retweet Rank.  You will then be positioned to do the optimal amount of self serving promotional Tweets.

Contact steve.thompson@siteedgeagency.com .

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Take the Twitter Poll

Posted by Steve Thompson on July 21st, 2009

6 Tips on how to make your website interactive

Posted by Steve Thompson on July 16th, 2009

This was intially published in the Eyeing Marketing blog as written by Carrie Aker.  You can go there for the full detail but I want to get your juices flowing with a high level mention of the tips.1) Let your customers determine the content.

Allow your audience to post photos, comments (rants and raves), articles, and stories to the site.

2. Build online communities

It’s very easy to assume that one general online community would be sufficient.  However, that’s not the case.  Remember, every person has different interest and it’s important that you tailor to each of those individuals in order for this to be more effective. 

3) Offer something new everyday.

Give tips, new coupon offers, advice, or anything that might be of interest to your audience.

4) Contests

Be creative with your contest and try to come up with a unique concept. 

5) Interactive Product Designs

Have your customers design their own product on your site.

6) Provide a useful tool

Sites that offer some form of calculator to calculate loans, currency exchange, BMI (Body Mass Index), etc. get bookmarked and referred to frequently.  Look to see what sort of useful long-term tool you could provide your audience.
Contact steve.thompson@siteedgeagency.com .

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